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It’s not everyday you see a "500 error" like this…

It’s not everyday you see a "500 error" like this…

“Stocks plunged today after a sell-off in China rattled markets worldwide and fanned fears that the economy may be vulnerable to a downturn.” [See the NYTimes article] After hearing this news that the recent stock market utopia isn’t as rapturous as Jim Cramer would like you to believe, I went to Google Finance to check [...]

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Hot Off The Press: "Budgeting For Usability Lab Tests"

My newest research at Forrester looks at the practical side of usability… Forrester surveyed vendors who conduct usability lab tests of digital and physical products like Web sites, desktop software applications, and mobile phones. We found that, on average, these vendors tested 13 users per engagement, conducted tests over the course of two to three [...]

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Gmail Is Starting To Show Real Design Problems

Gmail Is Starting To Show Real Design Problems

Gmail is now going mainstream. One sign is the Java app that came out last week is appearing loaded onto new mobile phones. But New Changes to the Gmail Interface clearly miss the markGmail has added some new interface elements, namely a contextual drop-down menu as part of every message. (click image for the bigger [...]

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Read-er the fine print

Read-er the fine print

The new Google Reader interface is driving me nutso! Yes, there are more features, like other ways to mark articles as read vs. unread. But, really, the basic experience of a reader is simple. Aggregate content, show it to me, repeat. That’s it! Any time a design team says they’ve improved something by adding “more [...]

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