Dear Mark,
I know the Huffington Post ranted about it, and that you’ve probably been inundated with commentary recently, and that realistically, dear Mark, you’ll never read this, but I wanted to write you a letter about how to fix your website, “The Facebook,” which is broken now that someone hacked into it and did a [...]
Entries Tagged as 'usability'
An Open Letter to Mark Zuckerberg
April 1st, 2009 1 Comment
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Building a UX Team of One
August 20th, 2008 No Comments
It’s been a long blogging hiatus. I’ve been taking time to work on my job search and figure out what I’m most passionate about), But now I’ve started working on a big blog post titled “Developing Experience Design Within The Traditional Agency.”
My hypothesis is that as consumer distrust and distaste of advertising increases, they’ll respond [...]
Tags: cross channel · design ideas · design principals · design strategy · experience design · user experience
Myspace, A Place For CAPTCHAs
August 14th, 2008 No Comments
Using MySpace these days, you come across more CAPTCHAs than you do content. It’s frustrating “solving” these all the time, and sometimes downright ridiculous.
In the words of my former boss, Harley Manning, “You can’t annoy someone into liking your brand.”
Tags: brand strategy · captcha · myspace · social media · usability · user experience
Some Thoughts on MySpace’s Redesign
June 18th, 2008 No Comments
MySpace is rolling out their new re-design, as of yesterday, which the brilliant folks at Adaptive Path played a large part in. I’m always impressed by their work, but I was surprised by the screenshots of the redesign I saw on Valleywag who notes:
“When Fox Interactive began interviewing Web designers for the job last [...]
Tags: danah boyd · facebook · fox interactive · friendster · myspace · myspace redesign · scobelizer · social media · undesigned · urban youth · usability · user experience
It’s not everyday you see a "500 error" like this…
February 27th, 2007 No Comments
“Stocks plunged today after a sell-off in China rattled markets worldwide and fanned fears that the economy may be vulnerable to a downturn.” [See the NYTimes article]
After hearing this news that the recent stock market utopia isn’t as rapturous as Jim Cramer would like you to believe, I went to Google Finance to check the [...]
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Hot Off The Press: "Budgeting For Usability Lab Tests"
November 28th, 2006 No Comments
My newest research at Forrester looks at the practical side of usability…
Forrester surveyed vendors who conduct usability lab tests of digital and physical products like Web sites, desktop software applications, and mobile phones. We found that, on average, these vendors tested 13 users per engagement, conducted tests over the course of two to three weeks, [...]
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Gmail Is Starting To Show Real Design Problems
November 13th, 2006 No Comments
Gmail is now going mainstream. One sign is the Java app that came out last week is appearing loaded onto new mobile phones.
But New Changes to the Gmail Interface clearly miss the markGmail has added some new interface elements, namely a contextual drop-down menu as part of every message.
(click image for the bigger Flickr [...]
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