Archive for the 'advertising and marketing' Category

02
Jul

Should Web Agencies Sponsor Olympic Hopefuls?

In April I wrote a post called Digital Agency Sites Suck — pretty self explanatory title — and it’s become my most-read post. I think that’s because it supports what most people feel — many agency websites are flashy, digital masturbation — not the unique, storytelling-driven expressions they should be.

But here’s an interesting attempt I read about on Ad Freak: Kolar Advertising found a real-life story that encapsulates their world-view, and what they, as an agency, believe in.

As a runner, Paul Stoneham endures grueling training in hopes of qualifying for the Olympic 10k. But the odds are against him — he’s 37 — a classic underdog tale, up there with George Foreman’s comeback fight.

So Kolar Advertising — who sees themselves as an underdog — decided to sponsor Paul, the runner. For no other reason than his story (his brand) inspires their brand.

KolarRunning

But this screenshot you see is only linked to from a tiny link at the bottom of their site — with the vague label “Heroes.”

Kolar, if you read this, consider taking some major real-estate of your very “flashy” intro-heavy homepage, to promote this sponsorship. It’s a gutsy, unique move, that says a lot about what you stand for. And that’s exactly what an agency home page should be about.

Agencies need to realize that everyone makes pretty web sites these days. That’s not going to win AoR relationships — that’s just your entry form to the competition. I bet clients really want to know: What about you as an agency, your culture, your processes, your world view, makes you different form everyone else?

I’m going to take this advice to heart, and redo my own website, and portfolio to tell the story of my culture and process. We all have one.

So what do you think about this sponsorship? Does it make any sense for a full-service ad agency to sponsor an Olympic hopeful? Is this just a PR stunt? Or does this really add something to how Kolar presents themselves?

24
Jun

Your Advertising Gave Me Indigestion

Too often we are forced to stare at advertisements — enslaved by intrusive ad placement.

Waiting in a move theater, before the previews, is one good example. It’s a frustrating experience, when the Coke ad comes on and interrupts your game of movie trivia with your friend, or whatever conversation you were having, and I know I’m not the only one who feels that way.

Advertising in its entirety is becoming obsolete, as companies rally around Marketing As A service (MaaS) — here’s one take by TheDrewBlog, and of course, Zeus Jones’ idea (pictured below). MaaS means providing value and meaning to consumers through products and expereinces, rather than just building awareness through messaging.

ZJ Technology and MaaS

But MaaS is far out there for most traditional agencies, who are still focused on media buys. And so it all comes down to placement — which sometimes just feels like ad pollution. Continue reading ‘Your Advertising Gave Me Indigestion’

12
Jun

Turning A Facebook App Into A Viral Hit

Last month, I wrote about Jia Shen’s approach to designing killer Facebook applications. He’s the co-founder of RockYou, the makers of SuperWall (2 million daily active users).

Today, I want to take Jia’s approach, and season it with some of my own thinking to see how we might redesign an existing Facebook app called “Nordsrtom Fashion Status” to be more viral (here’s the app’s Facebook page).

This app was created by the folks at Zeus Jones — a marketing start-up that I’ve been closely following because of their unique take:

“We believe that actions speak louder than words and are dedicated to solving business problems by helping clients use their marketing to do things for their customers instead of just saying things to them.”

Back to Facebook and the Nordstrom Fashion Status app. Which I’m going to dissect by suggesting changes, and then explaining why those changes will help increase the apps viral success. First, here’s the Nordstrom app right now:

Nordstrom-Fashion-status.jpg

Users can update their mood/status, and also list what clothing their wearing. There are two other tabbed sections on the app, letting you see what brands your friends wear the most, and what’s most popular across the US.

Overall my idea is to transform it from Fashion Status, to Nordstrom Fashion Sense…

Nordstrom-Fashion-Sense.jpg

First change: Make the app more social, by transforming it into an outfit recommendation tool. Let users detail what outfit their wearing, but also allow them to create their outfit ideas to share with friends — so they can become each other’s “fashion consultants.”

Why?: To make any app go viral on Facebook, there has to be a social component which incentives users to share and even encourage their friends to sign up. As Jai at RockYou pointed out, this is driven by social messaging. When I post something on SuperWall, all of my friends get notifications — which is in essence free advertising of the app. That’s what drives viral growth: notifications and news feed posts.

Second change It should be less about people’s moods, since Facebook already has a status function, and more about their fashion sense. Allow them to vote on the outfits friends create with a simple “hot or not” approach. And then provide rankings to see which friends have the hottest fashion sense. Another added dimension, would be if users were awarded points for their top outfits — and could use those points to redeem something in-store.

Why?: Competitive elements — being able to vote on each other’s content and get a score or ranking of where you stand — encourages active participation. Because it provides users with a challenge, and a consequence to their decisions. Simply put, it makes the experience more meaningful. That’s the success behind sites like HotOrNot.com.

Third and fourth changes: Remove the “US” tab — we want to keep this relevant to people’s friends and close networks. And then loose the heavy-handed links back to Nordstrom.com — users will search for the brands if they like the outfits.

Why?: These two much smaller changes help to make each element in the application support the core purpose of the app — focus on users’ immediate social networks, and make it more about expressing fashion sense, than showcasing Nordstrom on your Facebook page.

Thanks the quick and dirty viral redesign. What do you think? Next week I’m going to write up a cheat sheet for Facebook app design. Stay tuned…

03
Jun

Youth Today: refugees of a failed system

Michael Wesch, a professor of cultural Anthropology at Kansas State U, caught a lot of people’s attention with a YouTube video that summarized the essence of Web 2.0.

Recently he helped 200 of his students at KSU collaboratively surveyed their own media habits to really question traditional education — which is obsolete at best.

These 200 students came up with the following statistics:

My average class size is 115.
18% of my teachers know my name.
I complete 49% of the readings assigned to me.
Only 26% … relative to my life.
I will read: 8 books this year, 2300 web pages, and 1281 Facebook profiles.
I will write 42 pages for class this semester.
And over 500 pages of email.

What a huge disconnect between the way today’s youth interact with the word, and the way they’re taught. The stogy world of academia and formalized education, handcuffed by well-meaning but out of touch administrators, needs a wake up call.

Continue reading ‘Youth Today: refugees of a failed system’

30
May

What Brands (Should) Do

I took a slide by David Armano, and spun it differently, as a way to illustrate how brands use spokespersons, instead of their own customers. And showcase the individual, rather than the community.

What Brands Do:

what-brands-do
(use spokespeople, rather than real people)

 

What Brands Should Do:

what-brands-should-do

(take consumers, and put them front and center)

Check out a presentation I made called “Brands Are People” for more thoughts on this.

06
May

The Big Apple is big on Design biz

Bruce Nussbaum asks if New York is the new innovation and design center. I say “Yes” to design hub, but no to NYC as an innovation center. Here’s why:

Big Design companies are focused in NYC
Advertising Age recently came out with their 2008 agency report, which has a list of the top 25 ad agencies by revenue.

Ad agencies are not design companies (yet), but the line between product and marketing is blurring rapidly, and at the same time, digital marketing is growing as an industry — in the double-digits. Some of the big shops out of NYC: BBDO, McCann Erickson, OgilvyOne, JWT — all with interactive arms.

And then as s Bruce points out, there are a sh*t-ton (yes, that’s a technical quantifiable term) of small but leading design firms moving to or newly focused in NYC (Jump, IDEO, Frog, fuseproject).

But Innovation comes from small shops elsewhere
It’s no secret recipe that innovation comes from areas with strong academic environments — learning hubs like Boston (MIT’s Media Lab, Harvard), Pittsburgh (Carneige Mellon U and the Entertainment Technology Center), or Chicago (Institute of Design, Illinois Institute of Technology).

In fact, Pittsburgh is a great case study — Google opened up an office there because of the rich talent coming from Carnegie Mellon.

So yes, something is brewing in NYC — the ad/marketing industry is undergoing a transformational shit to a design-focus — and NYC has always been a hub for advertising.

And innovation can still be found where you might least expect it — the dark corner room with the jolt-cola fueled masters candidate. Ahh, I miss those days at the ETC.

Cars

02
May

Weekly Link LoDown: May 02, 2008

Here’re a few essentials I’ve come across from the past few days…

George Lois says “Advertising is Poison Gas” … and uses the word “bupkis” in this AdWeek video. He seems like he’d be a kick-ass guy to have a beer with.

Wal-Mart backs down … from suing it’s own employee that was left severely brain damaged for the $470,000 it paid for her medical expenses.

Microsoft Surface Launches in AT&T Stores … and now we no longer have to wonder: “if I touch an iPhone to a Microsoft product in an AT&T store — will the world implode?”

Need to relax? Blow some s**t up! … A new study in the U.K. has found that playing online violent games actually reduces anger and relaxes gamers.

Microsoft Research and the future of human computer interaction … says that by 2020, the field of HCI will finally replace the term “user” with “human.” To paraphrase my CMU professor Randy Pausch, ” i like to say ‘guest’ rather than ‘user.’ We’re creating products and inviting people to participate, not making things for druggies.”

Sending Out An SMS - About Youth Volunteering … Gen Y wants to be socially active — but only if you make it easy for them.

10 Social Networking Trends … that I apparently have not been paying attention to include “continuous partial attention.” I’m sorry, what did you say?

Questions a job candidate should ask in an interview
… Advergirl continues her career-focused posts to help youngin’s like me make in in the industry. But she also cites me as a “favorite agency leaders.” What’s the emoticon for blushing?.

Drop it like it’s hot — in India … last but not least, Indian “baby dropping” makes it on to mainstream media (CNN). Is anyone else kind of freaked out by this?

…TGIF.




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