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chief customer experience officer data from Bruce Temkin
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About Me
Hi, my name is Ross and I’m a design strategist, and I'm passionate about studying how audiences connect with products and ideas. I've worn many hats: a market researcher and consultant at Forrester Research, a game designer at Harmonix, a grad student at Carnegie Mellon's Entertainment Technology Center, a composer and teacher at New England Conservatory. You can reach me at ross.spw@gmail.com, or follow me on twitter.
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Blogroll
Recent Entries
- Should Web Agencies Sponsor Olympic Hopefuls?
- Twitter Gets A Can Of Site Downtime Whoopassss
- Your Advertising Gave Me Indigestion
- Some Thoughts on MySpace’s Redesign
- Design and a theory of everything
- Defining Sustainability As Cradle To Cradle Design
- Turning A Facebook App Into A Viral Hit
- The Zen of Design Strategy
- Youth Today: refugees of a failed system
- What Brands (Should) Do
Twitter updates
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